How Agencies Can Sign Up and Create a Company Profile

This tutorial guides agency administrators through the process of registering their agency on the portal.

Your agency's valid VAT number (or equivalent official business identifier).
Basic company details (e.g., address).
Contact details for the primary administrator (who is performing the signup).

Steps to register:

Navigate to the main portal login/signup page.
Create a user.
Select the option to sign up as an Agency.
Enter your agency's VAT number. The system will check if this identifier is already registered. If it is already registered, follow the on-screen instructions, which may involve requesting access to the existing profile.
If the VAT number is unique, proceed by entering your company's Address details.
Carefully read and Accept the Terms and Conditions (T&C). This is a required step. Declining the terms will prevent registration.
Enter the details required to create the primary Agency Administrator account (typically your own name and email).
Configure your agency's Job Offer Communication Preference: Choose whether communications regarding job offers should be sent directly to the consultant represented by your agency OR choose to have communications sent to a central company email address. If you select this option, you must specify the email address.
Review the information and click Complete Registration (or the equivalent confirmation button).

Your agency profile is created in the system, and the initial administrator account is set up, allowing you to log in and manage your agency's presence.

FAQ

Q: What key information does my agency need to register?

A: You'll need your official agency VAT number (or equivalent identifier), company address, contact details for the initial administrator, and you must accept the portal's Terms and Conditions.

Q: What happens if our agency's VAT number is already registered?

A: The system prevents the creation of duplicate agency profiles based on the VAT number. If your VAT number is already in the system, you will receive instructions on how to request access or contact support for assistance.

Q: Is accepting the Terms & Conditions mandatory for agencies?

A: Yes, agreement to the Terms and Conditions is required for an agency to register and use the portal.

Q: How does my agency control where job offer communications are sent?

A: During the agency sign-up process (and manageable in settings later), the administrator chooses a default preference: either send communications directly to the consultant's email or send them to a specified central agency email address.

Q: What is the difference between an Agency Admin and an Agency Member user?

A: Agency Admins have full rights within the agency's portal view. This includes managing user accounts (adding members, changing roles), editing core company information, and performing all actions members can do. Agency Members can manage consultant profiles and apply for jobs on their behalf but cannot manage other users or edit fundamental company details.

Q: If our agency chooses central communication, can internal sourcing teams still see the consultant's direct email?

A: We will always respect the communication preference set by the agency. If central communication is chosen, we will always write to that central email and never contact the consultants directly. While our internal systems might store the direct email, the portal is designed to follow the agency's specified workflow for external communication.

Prerequisites to sign up as an Agency:

Steps to register:

FAQ